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FAQs

How does the Velamora Serenity Pillow help with neck and back pain?

A: The Velamora Serenity Pillow is ergonomically designed to provide optimal neck and spinal alignment. Its unique contour shape helps relieve pressure points, which reduces strain on your neck and back, leading to less pain and more restful sleep.


What materials are used in your pillows?

A: Our pillows are made from premium memory foam that adapts to your body’s shape for personalized support. They are also hypoallergenic and resistant to dust mites, ensuring a clean and healthy sleep environment.


Can this pillow be used for all sleep positions?

A: Yes! The Velamora Serenity Pillow is designed to support side, back, and stomach sleepers. Its contoured shape ensures proper alignment and comfort no matter how you sleep.


How long does shipping take?

A: We offer fast and reliable shipping. For orders within Canada, it typically takes 3-5 business days. For U.S. orders, expect 5-7 business days. International orders may take 7-14 business days. You'll receive tracking information once your order ships.


What is your return policy?

A: We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your pillow, you can return it within 30 days for a full refund. Simply contact our customer service team to initiate the return process.


How do I care for my Velamora pillow?

A: We recommend washing the on a gentle cycle with mild detergent. The memory foam pillow should not be washed, but can be spot-cleaned if necessary.


Is there a warranty on your products?

A: Yes, we offer a 2-year warranty on all our products. This covers any manufacturing defects or issues with the materials. If you experience any problems, we will gladly replace or repair your pillow free of charge.


Can the pillow help with snoring?

A: Yes! The Velamora pillow helps keep your neck and spine in proper alignment, which can improve airflow and reduce snoring for many sleepers.


What makes Velamora pillows different from other brands?

A: Our pillows are designed with state-of-the-art orthopedic technology to provide superior support and durability. Unlike ordinary pillows, the Velamora Serenity Pillow maintains its shape over time, offering long-lasting comfort and ensuring a better night’s sleep for years to come.

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